Policies

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Shipping 

To return your product, please first email us at info@downhill-tek.com and we will provide a shipping return label. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you have any questions regarding these policies or need further information you can fill out our contact us form and we will get back to you, or you can email us at info@downhill-tek.com